[New Ebook] The Digital Bridge: Closing the Insurance Talent Gap by Digitizing Billing and Payments
Learn how insurers can leverage technology to address today's industry-wide talent shortage.
Simplicity that works.
With InvoiceCloud, your customers can move seamlessly from paper to paperless. Our platform drives the industry’s highest adoption rates, enabling significant benefits for our clients, including:
- Decreased costs
- Maximized operational efficiencies
- Improved customer satisfaction
- Reduced call volumes and lobby traffic
Let your customers pay when, how, and where they want.
Your customers want choices. That’s why InvoiceCloud delivers intelligent communications and an engaging platform that prompts customers to enroll in self-service. And our biller-branded customer portal mirrors your organization’s branding to let customers know they’re in the right place.
Our true SaaS platform is always up to date, and enables your customers to:
- Pay online, by text, or by phone
- Utilize kiosks at convenient locations
- Enroll in self-service paperless billing
- Schedule payments or enroll in AutoPay
- Make one-click payments through email, text, or calendar reminders
Our clients' results speak for themselves.
Don’t just take our word for it. See how InvoiceCloud’s platform
has helped organizations like yours achieve real results.
Georgia Farm Bureau Insurance Transforms Member Experience, Increases Digital Engagement, and Improves Payment Efficiencies
Mount Pleasant Saves 15 Hours a Week with Engaging, Customer-Centric Digital Payment Solution
InvoiceCloud’s user-friendly solution improved customer engagement, making payments more convenient. As a result, we’ve seen a rise in digital adoption and self-service rates enabling us to scale back lobby hours, and focus on other priorities like our low income Customer Care program.
Kelly Rourk
Customer Service Process and Data Analyst
Mount Pleasant Waterworks
InvoiceCloud’s frictionless payment solutions, ease of implementation, and payment processing creativity have delivered significanttime savings for our office, increasing the time and attention we can dedicate to other citizen needs.
Shannon Bryner
Chief Deputy Treasurer
City of Manassas
InvoiceCloud’s seamless integration with our core billing system has improved payment efficiencies so much that we save 15 hours a week in time spent on reconciliations. It has made our lives so much easier, and allows us to focus on more strategic priorities.
Cheri Schmidt
CFO/Vice-President
California Mutual Insurance Company
InvoiceCloud transformed our collections process with a modernized solution that provided flexible, user-friendly payment options that increased digital payments and self-service rates. This reduced manual processes enabling our busy staff to shift focus to other critical tasks.
Adam Petersen
SVP/Chief Financial Officer
EmPRO Insurance
InvoiceCloud solved our greatest collections challenges by enhancing the user experience for both customers and staff. Payment-related calls dropped 20% in just 6 months, leading to increased employee morale and the ability to focus on other high-priority projects we had been unable to get to.
Marci Doolan
Office Manager
Bona Vista Water District
Let’s work together.
Partnering with InvoiceCloud increases your revenue, extends your solution, increases client retention and makes your clients’ customers happier. Let’s work together to deliver solutions customers and clients want to use.
