Prepare for Tax Season
Payment Processing 101
Bob’s Ramble: A Time of Change in the Financial Service Industry
Attn: Current Online Bank Direct Customers
System Reliability – Does it Matter?
Convert AutoPay Payers to Paperless to Reduce Costs
New Customization Available for AutoPay Reminder Email
New Updates for Real-Time Data Refresh (RTDR) Billers
Offset the Rising Costs of Mailed Bills
Spend Less Time Matching Checks with Open Invoices
Is it Time for a Change?
InvoiceCloud Updates Permissions
Support Central Enhancements
What am I supposed to do with this old computer?
Exciting New Training Opportunity – Biller Portal Hands-On Training
Celebrating Product Enhancements, Past and Future
Boost Adoption by Promoting Digital Wallets
Bob’s Ramble: On Gratitude and Making Time for Family
You Talked, We Listened
Looking Under the Hood
How to use your phone’s messaging system to drive online payment adoption
Updated Training Videos Available
Security Checklist
New Enhancements for Online Bank Direct (OBD) Customers
Leverage the Power of True SaaS
We Love to Hear From You and Your Customers!
Utilize Your Customer Welcome Kit as a Payment Tool
Hurricane Scams – Be Alert
Case Study: Truckee Meadows Water Authority
Bob’s Ramble: The Importance of Coaching
Update on Invoice History Reporting
Did you know you have access to Support Central?
Infrastructure Improvements
Prevent Missed Payments This Back-to-School Season
Safety Tips for Traveling with Your Devices
Case Study: City of Hamilton
Fintech Trend to Watch: Cryptocurrency for Bill Payments
Enhanced Invoice History Reporting
Maximize Your e-Adoption Results with a Regular Marketing Cadence
Facilitating In-Office Payments
Frictionless QR Codes Pay Off for the City of Mishawaka
Bob’s Ramble: How does your organization benefit from driving adoption?
More Payment Options, More Online Payments
Carrying a Supercomputer in Your Pocket?
Marketing Made Easy
Tips for a Smooth Tax Season
Training Makes a Difference
How to Connect Your Customer Experience with Online Payment Adoption
Social Engineering – The Next Big Security Attack Vector
Bob’s Ramble: Work Life VS Home Life
The Impact of Paperless Billing
Hackers Move Fast
Paperless billing is a win-win
Bob’s Ramble: Safeguarding mental health during these tumultuous times
The Importance of Training and Testing
Create Your Own Help Videos in Minutes
Bob’s Ramble: We Appreciate YOU
System Maintenance Schedule
Training: Live or On-demand
Do organizations really need to charge a fee for convenience?
Customer Spotlight: Roadmap for a Successful Conversion
Defense in Depth and Layered Security
Bob’s Ramble: Our Global Push to Drive Customer Adoption
Are You Changing Your Integration
See What Venmo Can Do for your Business
Industry Event Recaps to Keep You in the Loop
Electronic Check Returns
Strategies for Adapting to the New Remote/Hybrid Workforce
Disconnection, the last resort
The Power of Three
Bob’s Ramble: Ten Predictions on the Future of Work
Do Our Smart Devices Actually Listen to Us?
Encouraging Seniors to Adopt Online Payments
Digital Wallets are Here to Stay
For Optimal Support – Keep InvoiceCloud in the Loop
Bob’s Ramble: Crave a Diversion? Create a New Playlist
Payer Satisfaction in the Wake of COVID
Why Patch and Upgrade Your Computer Operating System?
BREAKING NEWS: Offering PayPal through Invoice Cloud Gains Momentum
NACHA Rules Have Changed, and We Have You Covered!
Bob’s Ramble: The Pillars that Guide Us
How Can We Keep Our Work Computers From Being Hacked?
Invoice Cloud Client Services is now using Salesforce!
Why are Billers Absorbing Fees?
Raise Your Awareness on Ransomware
New Training Videos in our Biller Portal
Retiring, not Bob Lapides
Bob’s Ramble: One Positive from Covid
Customer Experience in the Insurance Industry
Moving into the New Normal
Why Measure Electronic Payment Adoption
Encouraging Online Payments During a Time of Crisis
Think Before You Click
AutoPay Sign Up from the Biller Portal
Bob’s Ramble: Musings from a Self-Quarantined Idiot
Bring Your Own Device (BYOD) and Work From Home Security
Encourage Your Customers to Stay Safe & Healthy by Paying Electronically
CloudStores: Detailed Reporting on Payments Made
New Clients, Same Committment to Excellence
Features You Didn’t Know Existed
How to Change the Dates for an Invoice File in the Biller Portal
Bob’s Ramble: Simplifying Management with Three P’s (People, Product and Process)
2019-2020 Invoice Cloud System Maintenance Schedule
Operating Guidelines Rebranded
Bob’s Ramble: Why Adoption Matters
The Importance of Quality Anti-Malware Software
Access our Training Documentation on the Biller Portal
Another Way to Pay – Consider Our Payment Kiosk
Protect Your Staff from Phishing Attacks with Discounted Training
Free (to you) Press Boosts Adoption
Introducing the Marketing Resource Center
Bob’s Ramble: Comic Relief
What You Need to Know About C Code Notifications
Q&A with Simsbury Connecticut: An Invoice Cloud Client of 8 Years
Reach More Customers by Accepting Phone Payments
Easier Access to Training Videos Now Available
Protecting Yourself from Ransomware
Q&A with the Chief Operating Officer
What Can I Find on the Customer History Tab?
Welcome to 2019
OneClickPay – A Faster, Easier Way to Pay
How to Submit a Ticket to the HelpDesk
How to Secure Your Wireless System and Devices
Bob’s Ramble: Resilience, When All Else is Lost…
Make It Easy for Residents to Pay for Non-Invoiced Items and Miscellaneous Services
How to Retain Top Talent: An Increasingly Difficult Task
