1. CS Week 2023

    CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and […]

  2. Utility 2030’s Think-a-Thon

    Think-a-Thon, hosted by Utility 2030 Collaborative (U2030), is a unique forum for utilities professionals to discover transformative solutions together. Attendees will work in teams to outline solutions to better identify […]

  3. Oracle Utilities User Group (OUUG) Conference

    The Oracle Utilities User Group (OUUG) Conference is a “for users, by users” grassroots customer community event that gives Oracle users the opportunity for product-specific collaboration with fellow utility colleagues, solution […]

  4. Oracle Energy & Water Customer Edge Conference

    Oracle Customer Edge is a unique forum for utilities professionals to share lessons learned, best practices, and insights on the future of energy and water. Networking activities are offered in […]

  5. Online Payments in 2023: Trends, Changes and What You Need to Know

    Constituents want choices in how they make and receive payments. Providing the option to pay online, enroll in paperless billing or make one-click payments can improve constituent satisfaction and drive […]

  6. Webinar: Where is Utility Customer Satisfaction Most at Risk?

    Customer satisfaction is a top focus area for many utilities these days. After all, how happy customers are with the service you provide can determine everything from call volumes to […]

  7. EMACS Conference

    Hosted by Chartwell, the 25th Annual EMACS Conference is the industry’s leading conference for customer experience professionals. The event will feature  20+ presentations, panel discussions and keynotes, the conference offers […]

  8. Harris Customer Training Conference 2022

    The annual Harris Customer Training Conference (HCTC) brings together 10 Harris Business Units and more than 1,000 delegates, staff, and sponsors for a fun-filled learning experience. HCTC is the opportune […]

  9. SAP for Utilities

    SAP for Utilities, presented by ASUG, offers 40+ sessions, roundtables, and networking opportunities designed to teach SAP users how to navigate industry disruption and drive sustainable growth. Attendees can expect […]

  10. 2022 Digital + Cloud Summit

    Hosted by Cloud for Utilities, the Digital + Cloud Summit is an executive-level event focused on how utilities and the utility industry can achieve better outcomes, more sustainability, and innovate […]