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Muni-Link Customer Conference
September 14, 2021 - September 15, 2021
The 4th Annual Muni-Link Customer Conference will be held virtually on September 14th and 15th. Sessions on September 14th will focus on new features and integrations in Muni-Link. Sessions on September 15th will be informational product refresher sessions. This two-day event is complimentary to all Muni-Link customers.
Invoice Cloud is a proud Prime Sponsor of this virtual event. We will be hosting our educational session, Transforming Customer Behavior: Leveraging technology to drive self-service utility payments, on Tuesday, September 14 from 1:00-2:00pm ET.
Self-service payment routes – like automatic payments and paperless billing – are the key to consistent, on-time collections, fewer service shut offs, and reduced phone volumes. But how can utilities drive customers to those self-service options and achieve those benefits? By leveraging the right technology at the right customer engagement points.
Make sure to add our session to your conference schedule when registering to learn:
- How to evaluate the best digital tools for your organization
- Why self-service is so critical for saving organizational resources and improving internal efficiencies
- How the right technology can drive 3x higher self-service enrollment and decrease phone volumes by up to 60%