Premium payments are far and away the most consistent and critical policyholder engagement point for any insurance carrier. That’s why the quality of the experience is directly correlated to organizational […]

Are your billing and collections processes as efficient and streamlined as they could be? Nearly 40 percent of local government respondents to a recent Center for Digital Government (CDG) survey […]

The COVID-19 pandemic has altered the landscape of billing and payments, likely for years to come. Billers are now seeing long-lasting changes from this global health crisis that will continue to dictate how billers make […]

The NAMIC Annual Convention focuses on emerging industry issues and company operation education, with sessions designed exclusively for the C–suite, senior company leaders, and board members. Join insurance industry peers […]