The needs and expectations of today’s utility customers are evolving quickly, especially when it comes to how they receive utility bills and pay for services. To keep pace and reap […]
Insurers are racing towards digital transformation – and the fastest route? Reimagining the most frequent policyholder engagement point: making premium payments. To assure that providers are updating the premium payment experience where it counts, we surveyed over 1,000 bill payers to get a sense […]
The pandemic has reshaped insurer priorities, placing an increased focus on digital strategies and advancing digital enablement. This event will explore commercial lines insurers’ shifting priorities across software, solutions, […]
Self-service payment routes – like automatic payments and paperless billing – are the key to consistent, on-time collections, fewer service shut offs, and reduced phone volumes. But how can […]
