Boston—March 6, 2024
InvoiceCloud Supercharges Payments Experience with Over 300 Product Enhancements Launched in 2023

InvoiceCloud, an EngageSmart solution for online bill payment services, today announced 2023 as a year of unparalleled innovation in the company’s history with over 340 platform enhancements delivered. This commitment to continuous improvement empowers businesses and organizations to streamline operations, enhance customer experience, and accelerate payments, including the 224 new customers who implemented the InvoiceCloud solution in 2023.

SAN JOSE, Calif., & BOSTON–February 20, 2024
San Jose Water Selects InvoiceCloud as Strategic Payment Technology Provider

San Jose Water (“SJW” or “the Company”), a wholly owned subsidiary of SJW Group (NYSE: SJW), has implemented InvoiceCloud, an EngageSmart solution for online bill payment services, as its strategic payment technology provider for its approximately 230,000 customer accounts in Silicon Valley.

BOSTON and LOOMIS, Calif.—February 9, 2024
City of Evanston, IL Adds Convenience Options for Utility Billing Customers with InvoiceCloud

TruePoint Solutions, leading provider of CIS/billing solutions for utilities, agriculture, and professional services for public agencies today announced that the City of Evanston, IL has enhanced payment options for its customers through the addition of InvoiceCloud, an EngageSmart solution for online bill payment services. InvoiceCloud integrates directly with Evanston’s existing TrueBill utility billing solution.

BOSTON—January 8, 2024
EngageSmart Appoints Dan Freund as Chief Sales Officer, Enterprise Solutions

EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has appointed Dan Freund as Chief Sales Officer, Enterprise Solutions. In this role, Freund will lead sales for EngageSmart’s Enterprise Solutions, including InvoiceCloud and DonorDrive.

BOSTON—December 4, 2023
InvoiceCloud and Harris Customers Increase AutoPay Enrollment by Average of 147% within First Year of Integrated Solution Implementation

InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, and Harris, a global vertical market software provider and enterprise acquirer, announced that nearly 400 joint customers saw an average increase of 147% in AutoPay enrollment within their first year following implementation of the InvoiceCloud-Harris integrated solution. On average, Harris and InvoiceCloud’s joint Electronic Bill Payment and Presentment (EBPP) …

BOSTON–November 28, 2023
InvoiceCloud Releases Annual State of Online Payments Report

InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, released its annual State of Online Payments report in conjunction with Regina Corso Consulting, offering key insights into customer payment preferences and behaviors. This is the fourth year InvoiceCloud has released this report to help enterprise businesses within the financial services, tax…

BOSTON–October 26, 2023
InvoiceCloud Announces New Integrated Solution with Oracle Energy and Water Partners aim to enhance the payment experience for mutual utility customers

InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, has announced a new integrated solution with Oracle Energy and Water to enhance the utility payment experience for joint customers. Oracle and InvoiceCloud now provide Oracle-supported, pre-built, real-time integration with Oracle Utilities Customer Information Systems (CIS)…

BOSTON—October 02, 2023
InvoiceCloud Selected for the 2023 PropertyCasualty360 Insurance Luminaries Awards

InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, has been named to PropertyCasualty360’s Insurance Luminaries Class of 2023 in the category of Technology Innovation.

This recognition celebrates innovation in the property and casualty insurance industry. The program spotlights top professionals,…

Niagara Falls, N.Y. and BOSTON— August 29, 2023
Aumentum Technologies and InvoiceCloud Transform the Digital Payment Experience for Tax Organizations and Their Constituents Through New Integrated Solution

Aumentum Technologies and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, today announced a new integrated solution to enhance the tax payment experience and streamline county tax offices’ internal efficiencies. Since April 2022, Aumentum Technologies and InvoiceCloud have collaborated to architect numerous streamlined solutions to provide…

BOSTON–August 24, 2023
InvoiceCloud Participating in the Utility 2030 Collaborative Annual SPARK Meeting

InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, announced it will attend the Utility 2030 (U2030) Collaborative Annual SPARK Meeting in Los Angeles, California.

InvoiceCloud team members will participate in two speaking sessions during the event…

East Providence, RI and BOSTON—August 9, 2023
InvoiceCloud Launches Digital Payment Experience with D3

D3, Inc., provider of innovative and effective print and digital communications, has selected InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for digital payment services, to provide customers with an exceptional billing and payments experience. This alliance was formed with the aim of helping Credit Unions enhance the customer experience, streamline processes and accelerate payments…

MACON, Ga. & BOSTON—May 31, 2023
Georgia Farm Bureau Mutual Insurance Company Sees 35% Increase in AutoPay Adoption with InvoiceCloud’s Payment Solution 

Georgia Farm Bureau Mutual Insurance Company, established in 1959 by the Georgia Farm Bureau Federation to help farmers and rural communities obtain financial protection for their most important investments, reported a 35% increase in AutoPay adoption in its first eight months after going live in April 2022 with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution…