Invoice Cloud Partners with CityBase to Link Online EBPP with Physical Payment Kiosks

Self-Service Payment Kiosks – Better for Payers and Staff

Boston – Invoice Cloud announces a partnership with CityBase, a Chicago based, self-service expert. Invoice Client clients are having great success integrating their online bill payment services with an onsite, self-service kiosk that functions as an account management tool as well as a payment station. If the kiosk is located in an area that is also staffed, CityBase provides staff training and strategies that when engaged for a brief period radically increases the adoption of indoor and outdoor automated kiosk payments.

This kiosk/online payment service is unique because both companies are committed to providing an integrated solution that delivers exactly what the client wants to offer to their payer. CityBase has excellent flexibility in what they can bring to an onsite payer, including pay by cash. All screen interfaces are designed specifically for the client’s citizens to broaden functionality, optimize speed, and drive repeat usage.  As a result, CityBase’s average transaction time is less than 45 seconds and busy kiosks will process over 500 transactions in an 8 hour work day.

Says Invoice Cloud CEO, Bob Bennett, “Invoice Cloud uniquely consolidates data reporting across all e-payment channels for efficient, one stop reconciliation. With the new CityBase partnership, we’ve added kiosk cash transactions.”


CityBase is a frontrunner in electronic financial processing software and consumer bill payment. Headquartered in Chicago, IL, CityBase’s utilizes their knowledge and experience from over 20 years of financial software development to create a fully integrated network solution for consumer bill payment processing and other financial services.


Invoice Cloud™ ( provides Trusted, Secure E-Payments and Electronic Bill Presentment with Payment Solutions. Invoice Cloud is a high growth company with over 350 clients in 35 states in the USA. This growth is attributable to EBPP service features that go beyond the competition. They include: Electronic Bill Presentment, which helps clients save money through paper suppression, Online Payment, which reduces costs if there is a service fee but also reduces labor, increases convenience, improves collections, Customer Communications, which shift customer calls and visits to web based self-service – while driving adoption through the roof, and Client Reconciliation & Reporting (through the Biller Portal), which is matchless in the industry.

For additional information please contact:

Renee Chenue,
Invoice Cloud, Inc.
(877) 256-8330, x2525
[email protected]