Access our Training Documentation on the Biller Portal

Did you know that there is a library of written documentation available right from within the Biller Portal? This documentation can be a great reference to help your customers with signing up for AutoPay or assisting you with Reconciliation. You can access these documents by selecting Support > Documentation > Training Documentation.

From there you will have an entire library of documentation on various processes in both the Biller Portal and the Customer Portal.

After clicking on the document of interest, it will open in the document library, where you can review the contents, open it in a separate window, download it and save it to your computer or share a link with a colleague.