Go beyond just collecting payments, to:
Maximizing operational efficiencies
With increased enrollment in AutoPay and paperless billing and industry-leading electronic payment adoption, you can reduce staff workloads and accelerate collections.
Improving customer satisfaction
Simplify the payment process and deliver the latest technology to improve the customer experience.
Decreasing costs and boosting revenue
Reduce costs typically associated with printing and mailing bills.
Delivering the latest technology
With our true SaaS platform, you’ll always have access to the latest technology innovations – without having go through time-consuming upgrades.
Allow customers to pay the way they want.
We provide a simple, engaging payment experience on every channel.
Engage your customers with intelligent communications.
Send targeted, event-based email and text reminders to keep your customers informed and encourage on-time payments.
You're safe with us.
Being fully PCI Level 1 Compliant gives you confidence that your customers’ information is secured with industry best practices.
We make it simple to go green.
Your customers can easily enroll in self-service programs to opt for paperless statements – reducing billing costs for you and helping save the planet, one letter at a time.
I can only wish all my projects were as easily implemented and adopted as Invoice Cloud has been. Having Invoice Cloud available to our customers has increased our on-time payments; reduced our need to email the entire year’s statements at tax time; and ensured even our customers who travel frequently have access to their bills and are reminded to make their payments. Thanks to Invoice Cloud handling such a large number of our payments, our customers can reach a customer service representative quicker and we can provide exceptional customer service.
Christina M. Jones, Controller
Forsyth County Water and Sewer
Frequently Asked Questions
Q: Does Invoice Cloud partner with my billing software?
A: Invoice Cloud partners with leading CIS/billing software companies to provide benefits like single sign-on, tight systems integrations, and real-time data exchange. See some of our active partners here. To find out if we partner with your billing software, contact us.
Q: Is there any limit to the number of payers I can have?
A: With Invoice Cloud, there are no limits. Our true SaaS, scalable infrastructure supports as many payers as you need.
Q: Do you support mobile devices and pay by phone?
A: Invoice Cloud provides an omni-channel platform that enables your customers to pay when, how, and where they want. This includes a mobile optimized interface, Interactive Voice Response (IVR) capabilities, pay by text options, and more.
Q: How long does the update process take?
A: With Invoice Cloud, you never have to wait for updates or critical security enhancements. Our true SaaS platform means you always have access to the latest features.