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7 New Biller Best Practices: How COVID-19 has impacted billing and payments

August 24, 2021

The COVID-19 pandemic has altered the landscape of billing and payments, likely for years to come. Billers are now seeing long-lasting changes from this global health crisis that will continue to dictate how billers make […]

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CS Week

August 16, 2021 - September 17, 2021

CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and […]

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Milsoft User Conference

August 02, 2021 - August 06, 2021

The Milsoft Users Conference presents Milsoft and Daffron CIS software customers the opportunity for free resources, training and networking opportunities. Regardless of which Milsoft or Daffron solution you use, the […]

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5 Premium Payment Strategies for Better Retention Rates

July 28, 2021

Premium payments are far and away the most consistent and critical policyholder engagement point, for any insurance carrier. That’s why the quality of your premium payment experience is directly correlated […]

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