Millers Mutual Partners with Invoice Cloud to Bring Enhanced Billing Portal to Policyholders
HARRISBURG, Pa. (Feb. 4, 2020) – Millers Mutual Insurance, a regional property and casualty insurer, has partnered with Invoice Cloud, a provider of simple, secure electronic bill presentment and payment systems, to create an enhanced billing portal featuring convenient options for customers to make payments.
With Invoice Cloud’s platform, Millers Mutual policyholders can easily self-enroll in AutoPay, paperless billing, pay by text and other convenient services via Millers Mutual’s website on their computer, tablet or smartphone.
“We are continually striving to enhance the services we offer to our insureds and agents related to billing and payments,” said Jeffrey S. Pratt, Vice President and Chief Financial Officer of Millers Mutual. “Billing and payments provide our most frequent point of contact with our valued customers. Expanded options for faster, more efficient communications and bill payments is just one of many ways we are trying to be of greater service to help them effectively manage their risk.”
Invoice Cloud helps insurance companies and their agent networks to remain innovative and competitive by extending simple, self-service tools to their customers. These tools reduce customer churn, decrease printing, mailing and collection costs, and enhance convenience for customers while helping the environment.
“We are thrilled to partner with Millers Mutual and its network of agents who have been eager to offer their customers the convenience of paperless billing and AutoPay,” said Bob Lapides, President of Invoice Cloud. “Consumers enjoy the convenience of online payments, and electronic platforms make paying bills easier and provide payment flexibility for users.”
About Millers Mutual
Millers Mutual, based in Harrisburg, Pa., is a regional property and casualty insurer serving commercial policyholders in Pennsylvania, Delaware, Maryland, Virginia, Ohio and Washington, D.C., through a network of independent agents. Rated A- (Excellent) by A.M. Best, Millers Mutual has a financial stability rating of A Prime (Unsurpassed) with Demotech, an independent financial analysis firm serving the insurance industry. For more information, visit www.millersinsurance.com.
About Invoice Cloud
Invoice Cloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to Invoice Cloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 2,100 clients across the US and over 50 million payments processed annually, Invoice Cloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.invoicecloud.com.
Greg Turner, Ball Consulting Group, LLC
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Invoice Cloud Contact:
Coryn Leaman, Engagement Specialist
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