National Fuel Launches New Online Payment System
According to the 2020 State of Online Payments survey from InvoiceCloud, over 80% of bill payers prefer to pay their bills online, on mobile, on text, or via phone if given the option. Providing customers with multiple ways to pay has also been proven to reduce late or lost payments and to increase customer satisfaction overall.
“The commitment that National Fuel has to people and community has been evident throughout this integration,” says InvoiceCloud Chief Operating Officer Rob Autor. “It aligns well with InvoiceCloud’s customer-first values, and we are thrilled to help raise the already high bar at National Fuel for customer satisfaction with this new payment portal.”
For more information about the National Fuel bill pay portal from InvoiceCloud, visit https://www.nationalfuel.com/new-bill-pay-portal/.
About National Fuel Gas Distribution Corporation
National Fuel Gas Distribution Corporation is the Utility segment of National Fuel Gas Company, a diversified energy company that is engaged in a number of natural gas-related activities. The Utility provides natural gas service to nearly 2 million residents in Western New York and Northwestern Pennsylvania. For more information, visit https://www.nationalfuel.com.
InvoiceCloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 2,100 clients across the US and over 50 million payments processed annually, Invoice Cloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.
Karen L. Merkel
National Fuel Gas Distribution Corporation
Quarter Horse PR for InvoiceCloud